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Beauty & Wellness

From 3.9★ to 5.0★, and 96 reviews to 506. All organic.

A med spa whose reputation on Google lagged far behind the standard of its treatments. No ads, no bought reviews, just a system that asks every happy client, every time.

3.9 → 5.0★

Google rating

96 → 506

Google reviews

Zero

Paid ads used

The challenge

In aesthetics, clients research for weeks before booking, and the first thing they check is the Google rating. At 3.9★ with 96 reviews, Panache looked average online while delivering excellent work in person. Happy clients simply weren't being asked.

Our approach
  • 01

    Installed AI review automation. Every client is invited to review, automatically and consistently

  • 02

    Optimised the Google Business Profile: categories, services, photos and replies

  • 03

    Kept it 100% organic, real clients, real reviews, no shortcuts

The result

The profile now shows a 5.0★ average across 506 Google reviews. More than five times the social proof, earned review by review. When someone compares local med spas, Panache wins the first glance.

Next case study: Specsavers (local branch)

Ready to create the buzz?

Book a free strategy call on Zoom. You'll leave with a clear plan whether we end up working together or not.